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REFUND
POLICY

Flagstaff Carpark Pty Ltd ACN 640 717 871 ABN: 83 640 717 871

ATTENTION ALL PERSONS entering the Flagstaff Carpark, 535 Little Lonsdale Street, Melbourne VIC 3000.

By entering this Car Park you agree to enter into a contract with Flagstaff Carpark Pty Ltd.

This policy applies to all customers who have made a booking online via our website www.flagstaffparking.com.au.

Flagstaff Car Park will only provide you with a refund of the Service Fee:

    1. If the booking is cancelled at least the day before the Services were to be provided;
    2. If contacted within 2 days of the booking date, only if you have not been able to attend on the date due to unforeseen circumstances
    3. In the event they are unable to continue to provide the Services;
    4. if the manager of Flagstaff Parking decides, at its absolute discretion, that it is reasonable to do so under the circumstances (the ‘Refund’).

    Refunds will be subject to a $5.00 refund payment charges fee (the ‘Refund Fee’), except in the circumstances where you modify a booking by making a new booking and cancelling the existing booking in which case no Refund Fee will be payable.

    You are not entitled to a refund if your vehicle exceeds the size limits of a standard car.

    Download the Refund Policy as PDF