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REFUND
POLICY

Flagstaff Carpark Pty Ltd ACN 640 717 871 ABN: 83 640 717 871

ATTENTION ALL PERSONS entering the Flagstaff Carpark, 535 Little Lonsdale Street, Melbourne VIC 3000.

By entering this Car Park you agree to enter into a contract with Flagstaff Carpark Pty Ltd.

This policy applies to all customers who have made a booking online via our website www.flagstaffparking.com.au.

Flagstaff Car Park will only provide you with a refund of the Service Fee:

    1. If the booking is cancelled at least the day before the Services were to be provided;
    2. In the event they are unable to continue to provide the Services;
    3. if the manager of Flagstaff Parking decides, at its absolute discretion, that it is reasonable to do so under the circumstances (the ‘Refund’).

    Refunds will be subject to a $5.00 refund payment charges fee (the ‘Refund Fee’), except in the circumstances where you modify a booking by making a new booking and cancelling the existing booking in which case no Refund Fee will be payable.

    You are not entitled to a refund if your vehicle exceeds the size limits of a standard car.

    Download the Refund Policy as PDF